Our services
At KJH Consulting, we are committed to providing impactful training experiences that empower individuals and organizations. Our programs go beyond theoretical knowledge, equipping participants with practical skills and strategies that can be applied in real-world scenarios. By instilling a strong foundation of preparedness, we help foster a culture of safety, compliance, and confidence throughout your retail organization..
Robbery Preparedness Training
Our robbery preparedness training course consists of three distinct blocks to cater to different roles and levels of responsibility. The first block provides comprehensive training for tellers, clerks and back office personnel, equipping them with essential skills for their roles. The second block focuses on managers and executives, offering advanced topics such as leadership and strategic decision-making. Lastly, the third block involves a realistic mock robbery simulation conducted at your location, allowing participants to apply their knowledge and test their response strategies in a controlled environment. This comprehensive approach ensures that participants are prepared, empowered, and capable of effectively managing and responding to potential robbery situations.
De-escalation/ People in Crisis
Our "De-escalation/People in Crisis" training program comprehensively covers essential aspects for effectively managing challenging situations. Participants will learn to identify abnormal behavior, acquire valuable skills for interacting with individuals experiencing mental health issues, and develop strategies to handle difficult or aggressive customers or members. Additionally, the training emphasizes the implementation of safety protocols and emergency response plans to ensure the well-being of all involved. By addressing these critical areas, the program equips individuals with the necessary tools to handle crisis with empathy, professionalism, and a focus on maintaining a secure environment.
Active Shooter Awareness and Prevention
Our active shooter training program focuses on three essential components: establishing protocol, best practices, and recognition/reaction. Firstly, participants will learn how to create clear and effective protocols and procedures to follow during an active shooter incident. Secondly, they will gain insights into the best practices derived from real-world experiences, covering situational awareness, crisis communication, and personal safety measures. Lastly, the program emphasizes the ability to recognize warning signs and react promptly and appropriately in the face of an active shooter. By covering these critical aspects, our training equips participants with the necessary skills and knowledge to enhance preparedness and response in active shooter situations, ensuring the safety and well-being of individuals and organizations.
S.E.C.U.R.E
Crime Prevention Property Inspection
S.E.C.U.R.E. is a comprehensive physical inspection of a business and property aimed at assessing and implementing crime prevention principles to ensure a safe environment for staff and customers. This assessment is based on six key principles:
- Security Assessment: Conducting a thorough evaluation of existing security measures and identifying vulnerabilities.
- Entry Points: Inspecting and securing all entry points to prevent unauthorized access.
- Crime Trends Analysis: Analyzing local crime data to understand prevalent risks and tailor preventive measures accordingly.
- User Access Control: Implementing robust access control measures, such as key card systems or biometric authentication, to regulate and monitor building entry.
- Risk Mitigation: Implementing measures to mitigate identified risks and enhance overall security.
- Environmental Design: Applying principles of environmental design to optimize the physical space for crime prevention, including landscaping, lighting, and visibility.
Through the S.E.C.U.R.E. inspection, businesses can take proactive steps to strengthen their security measures and foster a safer environment that supports smooth business operations and enhances customer satisfaction.
Interested in our services? We’re here to help!
We are eager to speak with you so that we can effectively address and fulfill your training needs.